ADT Malaysia
Select Location Language
ADT Worldwide  |  About ADT  |  Press Room  |  Careers  |  Contact Us
CALL  1300-88-0228 
Search : 
Home ProtectionBusiness SolutionsProducts & ServicesCustomer Resources
Contact ADT
Please fill out the form below and an ADT representative will contact you shortly
First Name*
Last Name*
Company Name*
Address*
Postal Code*
Phone No*
Mobile No
Email*
Best Time to Call
Enquiry
Yes! Please send me emails about special offers and promotions from ADT.
See our Privacy Policy
    Home > Home Protection > Existing Customers > Avoiding False Alarms
  
 

Avoiding False Alarms

Free Home Security Survey
  
 

Because ADT protection systems use the latest technology, false alarms are minimal. However, you should still take a few simple steps to ensure that you are not inconvenienced by false alarms in your home.

  • Ensure proper filter installation. One major cause of false alarms is the improper installation of internet connections especially broadband. Kindly contact us at 03-9236 1878 from Monday to Friday during office hours, if you require further clarification.
     
  • Ensure you educate everyone who will be using your monitored home protection system on how to use it
  • Check that movement detectors are not obstructed
  • Close and lock all doors and windows before setting the system
  • Do not allow sources of heat or sound, moving objects or animals (unless you have a pet-friendly system) in range of your movement detectors
  • Know the specified entry/exit route and keep to it when unsetting and setting the system. Do not enter protected areas until the system has been unset.
  • Report all accidental damage to your monitored home protection system
  • Do not set the alarm system after a false call until the fault has been identified
  • Make sure you carry out regular maintenance checks
  • Record all incidents/visits in the log book
  • Check that all keys are readily available and that code numbers are known before entry
  
ADT Always There...