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See our Privacy Policy
    Privacy
  
 

PRIVACY POLICY

  
 

INFORMATION COLLECTED BY ADT - GENERAL USERS

In general, you can visit this Site without telling us who you are or revealing any information about yourself. ADT's web servers may collect the domain names, not the e-mail addresses, of visitors. This data helps us determine what is most beneficial for our users and how to continually create a better overall experience for them. This data does not include personally identifying information.

ADT may gather Personal Information so that we can improve and personalize your experience with ADT. Information that we collect falls into the following primary categories. We may receive Personal Information that you enter into the Site, provide in an online form, or provided by you in any other way. You can choose not to provide some or all of the Personal Information we ask for, but this may prevent you from using some of our Site's services and/or features.

In addition to the preceding categories of Personal Information, ADT also collects certain non-identifiable information (the "Non-Identifiable Information"). Whenever you interact with ADT, we receive and store certain types of Non-Identifiable Information. For example, we may use "cookies" to obtain information when your web browser accesses this Site. A cookie is an alphanumeric identifier which we transfer to your computer via your Web browser and store on your computer's hard drive. The cookie file allows us to recognize your computer when you visit our Site. On most web browsers you will find a "help" section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie, and how to turn cookies off. We recommend that you leave cookies turned on because they may enable you to take advantage of some of our Site's best features.

HOW DO WE USE YOUR PERSONAL INFORMATION AND OTHER NON-IDENTIFIABLE INFORMATION?

ADT uses the Personal Information you provide to us through this Site in a manner that is consistent with this Privacy Statement. If you provide Personal Information for a certain reason, we may use it in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we may use the Personal Information you provide to answer your question or resolve your problem. If you contact us about a job listing, we may use your Personal Information to consider you for the position. ADT also with your due request and consent uses your Personal Information and other Non-Identifiable Information collected through the Site to help us improve the content and functionality of the Site, to better understand our customers and markets, and to improve our products and services. ADT may also use your Personal Information to contact you, electronically or otherwise, in the future to tell you about products or services we believe will be of interest to you or to make it easier for you to use our site. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications.

INFORMATION COLLECTED BY ADT - CUSTOMERS

In order to provide some of the services on this website, we ask you to provide Personal Information such as, for example, your name, e-mail address, home or business address, phone number and existing account numbers. Once you choose to provide us with Personal Information, you can be assured it will be used only to support your customer relationship with ADT. This includes responding to your requests,  and communicating with you about your account.

DOES ADT SHARE THE INFORMATION IT RECEIVES?

We are not in the business of selling information about our users. We consider this information to be a vital part of our relationship with our customers and we treat it with great care and respect. There are, however, certain circumstances in which we may share your Personal Information with certain third parties, as set forth below.

Marketing: We may use any statements that you communicate to us through the Site regarding ADT or any of our products and services for advertising or marketing purposes. In addition, ADT works closely with certain businesses to provide you with high quality products and services. On occasion, these companies make special offers available to this website's customers. You will have an opportunity to receive information about these offers. If you request to receive information about these offers, we will share your Personal Information with these companies so that they can send you details about their special offers. Each of these companies has its own policies with regard to the collection and use of Personal Information and this website is not responsible for their use of your information.

Agents: ADT, like many companies, may hire other companies to perform certain functions, such as mailing communications, sending e-mail and managing databases. When we employ another company to perform a function of this nature, we only provide them with the Personal Information they need to complete the task and we endeavor to prohibit them from using that Personal Information for any other purpose.

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In transactions such as these, Personal Information may be one of the transferred business assets.

Protection of ADT and Others: We may release account and other Personal Information when we believe that such release is appropriate to comply with legal requirements, protect the rights, property or safety of our users, ADT or others, or enforce terms of our Terms of Use. In addition, we may exchange information with other organizations for fraud protection and risk reduction.

Public Areas: Any submissions that you make to Public Areas will be considered public. ADT does not control, and is not responsible for, the actions of other users of the Site with respect to any information you post in Public Areas. In addition, information that you submit to Public Areas may be collected and used by others to send you unsolicited messages and for other purposes.

Surveys & Contests: ADT may occasionally request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary. The requested information typically includes contact information such as name and shipping address, and demographic information such as zip code. If you choose to participate in any survey or contest, the information you provide will be shared with the contest/survey sponsors to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site. While ADT may use a third party intermediary to conduct surveys or contests, the third party may not use your personally identifiable information for any secondary purposes.

HOW SECURE IS INFORMATION ABOUT ME?

ADT uses reasonable measures to protect the Personal Information you provide to the Site from unauthorized access, deletion or alteration. However, the security of the Internet cannot be guaranteed. Accordingly, you should not provide any confidential information to this Site.

COOKIES

We employ and/or our third party advertising partner(s) employ a software technology called cookies, that help us better manage content on our Site by informing us what content is effective. Cookies are used to track the online movements of web users. Cookies are stored on a user's computer hard drive. We do not tie the information gathered by cookies to our customers' personally identifiable information.

A "cookie" is an element of data that a website can send to a browser which may then get stored on a computer. The cookie can be used to identify a repeat user to the site that placed the cookie on the computer. Cookies also can be used to track your movement from page to page, or within a single page of a website. ADT uses cookies to enhance navigation and functionality of the Site, to securely verify your identity, and to personalize aspects of your experience on this Site. You do not have control over cookies but you may be able to set your browser to notify you when a cookie is being placed on your computer. For example, you receive a cookie when you access the ADT system purchase areas.

You may be able to set your browser software to not to accept cookies at all. However, if you refuse to accept cookies or if you remove a cookie that is on your computer, it may affect your ability to log into certain areas and your ability to use certain tools and content on this website. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

INFORMATION PROVIDED BY YOU

Any personally identifiable information you provide to ADT via this Site is protected by ADT's Privacy Statement. ADT does not want you to, and you should not, send any confidential or proprietary information to ADT except as specifically noted in this Site's shopping areas and these Terms of Use. You agree that any information or materials that you, or individuals acting on your behalf, provide to ADT will not be considered confidential or proprietary except as specifically noted in this Site's shopping areas. By providing any such information or materials to ADT, you expressly grant ADT an unrestricted, irrevocable, worldwide, royalty-free license to use, reproduce, display, publicly perform, transmit and distribute such information and materials, and you further agree that ADT is free to use any ideas, concepts or know-how that you or individuals acting on your behalf provide to ADT.

USER REGISTRATION AND PASSWORD

You are responsible for maintaining the confidentiality of any password you may receive. You are responsible for all uses of your password, whether or not authorized by you. You agree to notify ADT immediately of any unauthorized use of your password.

CHANGES IN THIS PRIVACY STATEMENT

If we decide to change our privacy policy, we will post those changes to this Privacy Statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we may disclose it.

We reserve the right to modify this Privacy Statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice. 

ADT may terminate, change, suspend or discontinue any aspect of the Site, including the availability of any features of the Site, at any time. ADT may also impose limits on certain features and services or restrict your access to parts or all of the Site without notice or liability. ADT may terminate the authorization, rights and license given above and, upon such termination, you shall immediately destroy all materials licensed to you by ADT through your use of the Site.

 

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